Refund Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us (ByteBasket GmbH, Ginnheimer Stadtweg 111, 60431 Frankfurt am Main, Registered in the Commercial Register of the Frankfurt am Main District Court: HRB 132767, Represented by Daniel Kulis, VAT No: 45 229 98809) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax or email). You may use the attached sample withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Sample Withdrawal Form

(If you want to withdraw from the contract, please fill out this form and send it back.)

– To
ByteBasket GmbH
Ginnheimer Stadtweg 111
60431 Frankfurt am Main

– I/We () hereby give notice that I/we () withdraw from my/our () contract of sale of the following goods ()/for the provision of the following service (),

– Ordered on ()/received on ()

– Name of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only if this form is notified on paper)

– Date

(*) Delete as appropriate.